Privacy Policy

This Privacy Policy explains how Artillo ("we", "us", or "our") collects, uses, and protects your data when you use our website and services.

Artillo is operated by TEO Consulting Ltd., based in Ireland. We are committed to protecting your privacy and handling your data in full compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. What Information We Collect

When you use Artillo, we may collect the following types of personal data:

1.1 Information You Provide Directly:

• Name and email address
• Uploaded images or prompts
• Shipping and billing address
• Payment details (processed securely by Stripe)
• Optional responses (e.g. prompt descriptions, affiliate sign-ups)

1.2 Information Collected Automatically:

• IP address
• Country and browser data
• Device type
• On-site behavior (e.g. pages visited, buttons clicked)
• Session metadata (e.g. cart contents, art generation choices)

We use cookies and analytics tools to collect some of this data, which you can opt out of via your browser settings or a cookie banner.

2. How We Use Your Information

We collect and process your data only when necessary and for specific purposes, including:

• ✅ To fulfil your orders and deliver your printed artwork
• ✅ To contact you with order updates and transactional messages
• ✅ To respond to customer service requests
• ✅ To offer you resale opportunities and royalty payouts if applicable
• ✅ To invite you to participate in referral or affiliate programs
• ✅ To send occasional product announcements, offers, or updates (marketing)
• ✅ To improve and secure our services through analytics
• ✅ To comply with legal obligations

You will never receive marketing emails unless you've explicitly opted in or made a purchase, which grants us limited lawful basis under GDPR for "legitimate interest".

3. Sharing Your Data

We do not sell or rent your data. We only share your data with the following trusted service providers, for the specific reasons outlined:

Service	Purpose
Stripe	Secure payment processing
Printful	Print-on-demand fulfillment
OpenAI	AI image generation
Email platform (e.g. Postmark)	Sending transactional and marketing emails
Analytics tools (e.g. Plausible, GA)	Site traffic and behavior insights

All third parties used are GDPR-compliant and under contract to process data only as needed.

4. Your Rights (Under GDPR & Global Laws)

You have the right to:

• ✅ Access a copy of the personal data we hold about you
• ✅ Correct any incorrect or outdated information
• ✅ Request deletion of your data ("right to be forgotten")
• ✅ Object to or restrict processing of your data
• ✅ Withdraw consent to marketing emails at any time
• ✅ File a complaint with your national Data Protection Authority (DPA)

To exercise any of these rights, email info@artillo.ai with your request.

5. How Long We Store Your Data

We store your data only as long as necessary for the purpose it was collected:

• Email and order info: up to 6 years (for tax and legal compliance)
• Uploaded content: retained only for art generation and printing unless flagged for resale or royalty
• Analytics data: anonymized after 24 months

You may request early deletion of your personal data at any time.

6. International Data Transfers

As we use service providers based in the United States (e.g. Stripe, Printful), your data may be transferred outside the EU. These transfers are protected by:

• Data Processing Agreements (DPAs)
• Standard Contractual Clauses (SCCs)
• Verified GDPR compliance from those providers

7. Children's Privacy

Artillo is not intended for use by children under 16. We do not knowingly collect personal information from minors. If you believe your child has submitted data to us, contact us and we will delete it promptly.

8. Security

We take security seriously. We use:

• SSL encryption
• Secure API connections
• Strong access control for admin areas
• Frequent backups and monitoring

However, no system is 100% secure, and by using Artillo you accept the inherent risk of transmitting data online.

9. Marketing & Communication Preferences

By entering your email:

• You may receive transactional emails (order updates, confirmations)
• You may receive follow-up contact about resale, royalties, or feedback
• You may receive marketing communications (opt-out available anytime)

You can unsubscribe from marketing emails via the footer link or by emailing info@artillo.ai.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we'll notify you by email or with a notice on the website. Continued use of Artillo implies agreement to the current version.

11. Contact Us

For all privacy-related questions, data access requests, or complaints, please contact:

Artillo / TEO Consulting Ltd
📧 info@artillo.ai
📍 Dublin, Ireland (company registered in the Republic of Ireland)